Oliver Douglas Limited (hereinafter referred to as “Oliver Douglas” or “us” or “we” or “our”) is committed to protecting and respecting the privacy of all of its Customers and visitors to its website at www.oliverdouglas.com (the “Website”).
- Information About Us
The Website is operated by Oliver Douglas, a company registered in England and Wales with Registration Number 2136843, with its registered office at Fountain Works, Child Lane, Roberttown, Liversedge, West Yorkshire, WF15 7PH. Please see the “Contacts” page on the Website for full contact details.
Oliver Douglas is included in the Information Commissioner’s Register of Data Controllers, with registration number: ZA045301.
- Collection of Information
Oliver Douglas may collect information about you, which may include personal data, when you use the Website or order goods and/or services from Oliver Douglas, when you contact us (whether by telephone, fax, email or post) or via your use of any online registration or other forms, message boards, forums, surveys or any other interactive sections that may be on the Website from time to time.
Oliver Douglas may also collect information about your computer (including your IP address, operating system and platform, browser type and version, URL information) for system administration and reporting purposes. This is technical and statistical data, including about the Website users’ browsing actions and patterns, and does not identify any individual.
- Use of Information by Oliver Douglas
We may use the information provided to carry out credit reference searches (further details of such use are set out in section 4 below) and, unless you have expressly asked us not to do so, we may use information provided for marketing purposes, to undertake marketing analysis and to make general improvements to the Website and the goods and services we offer.
Information will be stored in our computer database and this, together with other information provided by you (and this information may be supplemented by information we receive from third parties), may be used by us for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the Website, the goods and/or services we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may also use your information to make marketing decisions using computerised technology, for example, automatically selecting goods or services that we think will interest you from the information we hold and keeping you informed of such goods and services (including special offers, discounts, and so on) by email, post or telephone.
- Credit Reference Searches
If you place an order with Oliver Douglas, we may make enquiries (and share information) with credit reference agencies, and any other third parties we deem necessary. When a search is made with a credit reference agency they may provide both public information (including information from the electoral register and in relation to County Court judgments) and shared credit and fraud prevention information and a footprint may be placed on your credit file by them, which may be seen by other companies and lenders. Oliver Douglas may make such enquiries, and share information with credit reference agencies and other third parties, to verify the identity of you and/or any representatives that purport to act on your behalf, to monitor and manage the trading relationship and for the purposes of debt collection, tracing and fraud prevention.
- Disclosure of information by Oliver Douglas to third parties
Oliver Douglas may share your information with credit reference agencies and other third parties (as described at section 4 above). In order to protect you and our other customers, and us, from fraud and/or theft, we may pass on information that we obtain from making identity and/or credit checks and other information in our customer records to other companies and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection to use in the same way.
We may also share your information with any of our associated organisations or business partners, so that any information, goods or services you have requested can be provided and for administrative and/or marketing purposes.
We may also share your information with any organisation that buys or is interested in buying our business or assets, or to whom we transfer our trading agreement with you, and in the course of any negotiations, that may or may not lead to such a transfer or sale.
We may allow third party providers and contractors who supply goods or services to Oliver Douglas, or who process information on our behalf, incidental access to your information. In such circumstances, we will endeavour to ensure that such third parties and contractors keep your information secure and do not use it for their own purposes.
- Your Rights
You have the right to see any of the information we hold about you on payment of a statutory fee (currently £10.00). You also have the right to correct any errors in the information we hold about you; please inform Oliver Douglas of any changes you would like to be made to your details so that we can keep our records accurate and up to date.
You have the right to opt out of receiving any marketing material from Oliver Douglas or any connected third party, and to request that your information is not processed or shared with third parties for marketing purposes, at any time by sending a written request to us.
- Further Information
If you have any queries about the information held by us about you, or would like to exercise the rights set out above at section 7, then please contact us.